JS
Jack S
1 reviews | Active since Apr 2009
26 Jan 2016, 18:05
FNB Violates CPA
FNB Card division removed a large sum of money from my account after making a payment arrangement. They have no consent or mandate to just help themselves to ones money.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 Jan 2016, 08:00Hello selesnikj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855772.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855772.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply27 Jan 2016, 08:00
Official
Hello selesnikj,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855772.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 855772.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)