SM
Siamisang M

1 reviews | Active since Jul 2012

03 May 2016, 15:35

FNB violated NCR act

I app**** for a credit limit increase on my current (gold) credit card. Instead I was given a brand new private client credit card (which I do not qualify for AND is outside of my affordability) Please shut down this account IMMEDIATELY. You cannot give a debt to a client that cannot afford to pay back- violates NCR act!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 May 2016, 06:34
Official

We acknowledge receipt of your above complaint and will ensure that it is looked into and a solution will be provided.

Do expect communication from one of our subject matter experts very soon.

We apologize for the inconvenience caused. Your complaint reference is 916391.

Kind Regards

Complaints Resolution

Melinda Duvenhage

Email address: ***

Tel number: *** (option one)