DP
Dale P

1 reviews | Active since Nov 2009

01 Mar 2019, 10:41

FNB Villiersdorp - who would have thought..

Never banked with FNB (loyal Stranded Banker) but as one of only two options in the Dorp (Villiersdorp) opted to go with them to open an employees bank account. The entire process (from initial enquiry to the actual account opening over the space of two weeks due to our delaying it) was incredible. Francke (person who assisted us) clearly enjoys his work and is exceptionally professional and helpful. The service we received was above 'good' and they (and Francke) deserve special recognition for being a very special team and branch. And, it wasn't only us - everyone (and there were loads of people) who came into the branch was given respectful, great service. Priceless.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Mar 2019, 12:53
Official
Good Day, 

I have received the compliment that you have logged. Thank you so much for taking the time to compliment the service you received.
  
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"
 
We are truly glad to hear of the wonderful service you have received from our staff.
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Regards
  
Hello Peter Complaints
  
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