NS
Nhlanhla S

1 reviews | Active since Nov 2017

01 Nov 2017, 12:20

FNB VH debit order ****

As I was going through my transaction history I found two pending debits that were unauthorized and when I call FNB the lady told me I should wait another 24 hours? Why wait? Should I wait for my money to be taken by someone I don't know. This is extremely disappointing from FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2017, 12:33
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)