FNB - VERY VERY BAD SERVICE !!!!!!!!!!!!!!!!!!!!!! HOW CAN YOUR CUSTOMERS TRUST FNB TO LOOK AFTER THEIR MONEY !!!!!!!!!!

2 JUNE 2022 I POSTED (After waiting for FNB's INVESTIGATOR TO CONTACT ME!!! ABOUT THE ***** INVESTIGATING OFFICERS AT FNB Well NO GOOD REVIEWS TODAY. On the 6th of April 2022 I sent FNB a request to stop and return a payment made to what I thought was an honest guy but he turned out to be a CON - The very KIND AND EFFICIENT lady on the phone reported it, gave me a reference number and promised me that the investigating officer will get back to me within the next week. Capitec immediately blocked the guy's account and waited for my bank to confirm. TWO (2) MONTHS LATER AND AFTER GOING TO AN FNB BRANCH WHO CALLED THAT DEPARTMENT AND AGAIN A CALL FROM THE INVESTIGATING OFFICER WAS PROMISED..... I EVEN GOT HIS NAME AND SURNAME ........ I AM STILL WAITING. I HAVE CALLED THAT DEPARTMENT SEVERAL TIMES BUT - NOBODY EVER ANSWERS THE BLOODI=Y PHONE !!!!!!!!!!!!! NOT ON FNB !!!!!!!!!!!!! I hope the CEO of FNB SA reads this....perhaps he or she will take the time to follow up.

A day or 2 after I posted this review a lady from FNB called me, promised to investigate and get back to me SADLY – 3 WEEKS LATER ANOTHER DEAD-END !!!!!!!!!!!!!!!!!!!

Am I to assume that FNB just personnel just don't really care about our money that we trust them with??????????? COME ON MR/MS CEO AT FNB TALK TO US PLEASE

This really SUCKS!!!!!!!!!!!!!!!