FNB, very poor service, unhelpful staff. uncaring and very rood

I had the worst experience with FNB at Bedford Gardens and Eastgate Branches today. the staff were rood and unhelpful, no staff to help anyone at Bedford Gardens, Told me after waiting more that 1 and a half hours that the teller is off and no one can help me, I was given another ticket to wait for another teller who took so long i had to leave without being helped. at Eastgate I got a ticket and waited for 50 minutes to be served only to be told very roodly that they are offline and can't help me, I tried in vain to get help and eventually had to leave again without any service, very poor service. we the customers are suffering at the hands of very rood unhelpful staff. I was treated extremely badly