FNB VERIFY DEVICES

Item: FNB (First National Bank)
Rating: 1
Author: Chantell B

I have been struggling to verify my device for a full week! I have followed the links and have done everything as per instructions!! There is no verify link or option on the app. Whenever I use online banking, it is unable to retrieve my documents?

I am so sick of this! It is really disappointing

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

23 Oct 2018, 10:26

Good Day Miss C Blou

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

FNB (First National Bank)'s reply23 Oct 2018, 10:26

Official

Good Day Miss C Blou

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

Chantell B's updateReviewer Update

23 Oct 2018, 14:13

Thank you for getting back to me. A consultant contacted me, but the problem has not yet been resolved. I have managed to verify my device via computer but whenever I login via my app it says I have not been verified

Chantell B's update23 Oct 2018, 14:13

Reviewer Update