FNB utterly ridiculous service

Good Day,

Our company holds multiple accounts with FNB and we have mentioned that we need a hands on person for opening new accounts and maintaining current accounts.

This unfortunately has not been the case, we have been ignored and completely left in the dark. We have opened nearly 6 accounts in the past month, and the accounts still have not been linked to our profiles in 3 weeks, this turnaround time is utterly ridiculous as we need to start trading in these new companies but due to your inefficiency cannot. Please rectify immediately or we will be forced to look at other banks whose processes are steamlined.