SR
Sashia R
1 reviews | Active since Nov 2018
03 Dec 2018, 10:55
FNB using takealot as couriers
My FNB card expired and since FNB is using takealot to delivery - i have not receive my card. They tried call me once and sent an sms to say i should call them back. When i call back i am on the phone for 30 minutes or more and still no card.
When i call FNB to complain - the consult cant help me because they do not deal with couriers, please assist me or i am finding another service provider!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
03 Dec 2018, 12:00Good Day Sashia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply03 Dec 2018, 12:00
Official
Good Day Sashia
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref : ***NF
Regards,
Client Experience Team
Tel number: ***