NM
NIRESH M

1 reviews | Active since Sept 2015

29 Sept 2015, 22:26

FNB - USING CCD COURIERS WHO LACK INTEGRITY

Fnb sent a courier company to us last week who threatened the life of my family , they arrived at 7:30 am in the morning in an unmarked vehicle , blocked my driveway and threatened my family endangering the life of my child , how can FNB authorise and associate with a company like this , the telephone calls are recorded where<br> ccd couriers promised to pick between 9 - 11,<br> I have now exhausted my avenues with FNB and find no joy from them as to how they can use people like ccd couriers and think it is ok ,<br> <br> FNB wake up and sort this issue out , you cannot let the safety of my kids be compromised because of the use of this courier company . I demand an investigation now and answers as to why this happened !! i have sent numerous emails to fnb with no response !!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2015, 08:34
Official
Hello super1,


Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 769435.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)