FNB USES COVID TO HELP THEIR IMAGE WHILE EXPLOITING CUSTOMERS

FNB made a big deal about offering COVID relief to clients who have loans, but they make it impossible to even apply for the relief. You can only use the FNB app and it has been consistenly down for a month now. I have tried over 300 times to apply via the app & spent over 4 hours at FNB The Glen & even they could do nothing except to say that the APP is not working & they are having technical problems. Maybe this is convenient as the relief is to pay interest at prime for 3 months, instead of the 27% I am currently paying FNB. Soon I will run out of time & FNB will be rewarded for their (deliberate) incompetence. I should have known it was only a PR exercise & had nothing to do with really helping their clients.