WG
Willem G
1 reviews | Active since Mar 2019
28 Mar 2019, 08:36
FNB useless with claims
I was retrenched from my work place in Nov 2018. I currently have all my personal bank accounts with FNB including a credit card account. On this account there is a policy which covers the monthly installments for 6 months in the case of retrenchment or unemployment. I have contacted FNB life claims on numerous occasions and submitted all the necessary forms and information needed. I have had absolutely no feedback from them. FNB is very quick to get you to pay extra for all these extra benefits and then absolutely useless when one needs them. Seriously thinking of moving my account to another bank. Very dissatisfied.
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
28 Mar 2019, 10:38 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
FNB (First National Bank)'s reply28 Mar 2019, 10:38
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one)