FNB Useless, No card

<p>A card was delivered to me on the 3rd May 2017. the card had my ****en surname and i immediately notified the business desk about this error on their end. i was told to send thorugh my marriage cerificate which i did. they then advised that i will get the card within 7 working days. Today 31 May 2017, i still do not have a card. Each time i call, i am told that my card has already been issued and i should contact their courier company. When i do they do not have a card for me because they have nothing for FNB. SO now im even taken for a fool. The card division called on 26 May 2017 saying they will need to charge me if they order a new card. Are u serious!!! Whose fault was it in the first place!!!!!!!! and i thought the card was ordered already on the 3 May 2017!!! SO i go to the branch and their system says the card has been issued, i wonder to who because i nor the courier company has the card. to top it all they have a wrong noumber on the system, like i dont understand all along they have been calling me on a different number, where they get the number on the system, im sure they dont even know. I am now stuck and cant do any business transactions because of people who cant do their job. I am EXTREMELY DISAPPOINTED WITH THE LIES AND EMPTY PROMISES.</p>