CC
Corne C
1 reviews | Active since May 2016
20 Jun 2019, 20:05
FNB - useless in more than 1 way
FNB apologises for an error, yet I get charged twice for unpaid transaction due to this. The night before the sms confirmed I had a positive balance.
Kindly refund R8.50 x 2, as I don’t pay for other people’s mistakes
FNB. There was a delay in processing card transactions on 18/06/2019. This resulted in incorrect balances showing on your transactional bank account which has now been resolved. We apologise for any inconvenience caused. FNB, a div of FRB Ltd. Reply STOP to opt out
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
21 Jun 2019, 10:45 Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***
FNB (First National Bank)'s reply21 Jun 2019, 10:45
Official
Good Day,
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***
We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department who will investigate and provide you with feedback has been re logged on your behalf for urgent assistance. (*** ). Kind Regards, Hello Peter Complaints Team ***