CH
CHERICE H
1 reviews | Active since Feb 2019
02 Apr 2019, 13:40
FNB USELESS CUSTOMER SERVICE
FNB has zero customer service. I have had a ***** case pending since 04/03/2019. FNB ***** department has no record of this apparently. I phoned the premier banking suite and they advised me on what to do. I finished paying a loan in December 2018 FNB has refunded my money that i over paid to ONLY THEY WILL KNOW WHO !!!!! FNB owes me almost R2000 and i have to keep on going into the branch making follow up phone calls with their USELESS customer service departments. I HAVE NOW HAD IT WITH THEIR **** SERVICE !!!!!!!!!!!!!!!!
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FNB (First National Bank)'s replyOfficial
02 Apr 2019, 15:12Good Day Cherice Homan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
FNB (First National Bank)'s reply02 Apr 2019, 15:12
Official
Good Day Cherice Homan
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***