FNB Useless Credit Card Administrators -

Mr. LL Dippenaar (Chairman),<br> <br> Firstly I would to spell out what a bunch of useless administrators in your accounts department you employ.<br> This does not apply to Sanele who assisted me and agreed that FNB made the mistake.<br> <br> 1. I closed my account in the month of March 2015<br> 2. In May I got an account statement with a balance of R 201.42 ( which was E-bucks fee )<br> 3. They reversed the fee and the balance should have been ZERO<br> 4. I queried it and went into FNB in Lynwood in June 2015<br> 5. They assisted me and finally I thought my account would have been closed<br> 6. Now In July I got another Statement showing that I do owe R 71.17 ( which is service fees )<br> 7. Since April I haven't got a Credit Card and do not use FNB anymore<br> 8. This type of administration errors is appalling and totally unacceptable.<br> <br> o NOW, do close my account with immediate effect and send me a final STATEMENT showing a ZERO balance.<br> o I also demand a letter of apology for wasting my valuable time and frustration I am putting up with. <br> o After that I do not want any more communication regarding my account, nor any statements from FNB.<br> <br> SEE ATTACHED DOCUMENTS to fami****ize yourselves of the situation and the frustration I