RLMM
Robert Lloyd Mabunda Mabunda

1 reviews | Active since Aug 2016

31 Oct 2022, 10:50

FNB useless bank

I have a personal loan with FNB,2 months ago asked for debit order to be cancelled and I will make cash payment but it never happened. Even though I was told it's done. Last week Friday I paid FNB via brooks luyt their attorneys. Yesterday FNB debited my account. Who gave them mendate to debit my account. I called them this morning and their agent by personal loans department dropped the call.

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Replies (2)
RLMM
Robert Lloyd Mabunda Mabunda's update01 Nov 2022, 08:02
Reviewer Update
FNB called me yesterday and told me they will send email to collections department to cancel debit order. Boom today 1st November another R200 debited from my account 😭😭. This bank and it's consultants are useless. I want to know who is debiting my account twice after I paid last week via their attorneys. I want to speak with superiors now and no useless agents.
RLMM
Robert Lloyd Mabunda Mabunda's update01 Nov 2022, 15:50
Reviewer Update
FNB has debited my account on the 29th R200 and 01 November 2022 they debited R200 and I paid R200 last week Friday to their lawyers. Still am getting calls from Brooks and luyt attorneys regarding payments. After taking money from my account without my authorization and after I made payment arrangement with their lawyers why debit my account? They are now ignoring this matter and acting as if all is well. I had to withdraw all my money and send to Capitec because I feel it's ***** what they did. I thought these days any company that wants to debit my account I get message to approve the debit orders but them it's debit orders everyday. Another thing is if you hand over my account to different attorneys every 2 months why still debit my account. FNB and their CEO are very useless and stupid if they think I'm going to keep quiet. 2debits in 2 days what for