RK
ROCHELLE K

1 reviews | Active since Aug 2011

03 Sept 2024, 13:22

Fnb useless as always

So I was retrenched on the 15th May. I contacted fnb regarding my loan I was told to email my documents ans it will be processed. It's almost 3 months later Nelly is still responding. I've sent follow ups no feedback. I recently started working and still no loan insurance kicked in. Instead I'm doubled debited on my first salary. Call in to return the debt I get someone with an attitude and now I must pay R48 to return the double debt fnb made on my account. The guy drops the line and still the debit over hasn't been reversed.

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Replies (3)
RK
ROCHELLE K's update04 Sept 2024, 09:19
Reviewer Update
I need my debit order returned ASAP I'm not waiting 5 days just because a mistake was made on your side!!! I'm I have things to pay
RK
ROCHELLE K's update04 Sept 2024, 10:44
Reviewer Update
Can i have my debit order back already!!!!
RK
ROCHELLE K's update05 Sept 2024, 17:14
Reviewer Update
Well another day has gone by no solution or debit order returned to my account!!! I sent the documents instead of a response I'm receiving more emails telling me to send the documents I've submitted twice yesterday!!!