FNB - Useless and *********** 'Customer Support'

I honestly wish I could give this pathetic excuse of a bank, a -5 star rating.

I have literally been struggling with FNB since the 4th of January. Yes, FOURTH OF JANUARY!

I cannot tell you how many consultants I've spoken to as its impossible to keep track at this rate. They are absolutely 100% ***********. USELESS!!

I have tried every form of communication possible but nobody can give me an answer or sort this issue out. EVERY consultant tells me the same thing but then nothing happens.

I have repeatedly tried to request for someone in management to contact me as there is no contact number or email address for management, according to every consultant I've spoken to. In fact, apparently even the consultants are unable to get in contact with a manager. Which blows my mind because then who is supervising them??

I am so sick and tired of struggling with FNB and their incapable consultants. SICK. AND. TIRED.