1 reviews | Active since Jul 2016

01 Oct 2018, 07:37

FNB : USELESS

FNB the bank that takes your money TWICE, after you've paid off a personal loan. It's now been two weeks of me fighting with them over the phone and they keep talking the money, not just once. I am furious and have tried going into the bank but apparently they can't help me there... (you'd think in this day and age people 2ould would know how to do their jobs, I'm pretty sure the cashiers at McDonald's are more qualified than the staff of FNB.) I would not recommend this bank to anyone ever

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Oct 2018, 09:51
Official

Good Day

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***