FNB unwilling to assist in locating missing payments paid to us.

<p>Our company has been for the last few weeks trying to get FNB to assist us in locating international payments to us fro our clients. We our in the tourism industry and have had to comfort our clients (tourists) that their payments will be eventaully received by us and this is no bad reflection on South Africa as a lot of them have brought this up with our correspondence to them. </p> <p>We have been pushed from one member of FNB's staff to another with all of them saying "it is this member's job or that department's job", from FNB Forex, FNB Global to a member of your staff by the name of Varshney Kgarimetsa who has seen our displeasure and when asked for assistance or some sort of direction we get nothing back helpfull or no correspondence back at all - all email correspondence available. </p> <p>FNB has made a direct harmful impact to our business in their inability to do what we pay them to do, we have had to put out fires with our international tourist agencies because they do not want to be affliated or do any busniess with us anymore. </p> <p>Thank you FNB for showing us what you are really about, more interested in being innovated then offer basic banking services!</p> <p> </p> <p>Our account number is <br /> ********** 5909</p> <p> </p> <p>I am now in the process of looking for a new bank that when they say they offer servie they actually mean it</p>