AM
Andrew M
1 reviews | Active since Mar 2014
30 Aug 2019, 13:22
FNB - unreliable, inept, downright USELESS.
Still absolutely NO resolution about my previous complaint (logged over 2 weeks ago - ref no ***NF). Have involved our banker...Mondli Khumalo...haven't received any feedback from him. He ignored my e mail sent this morning, and when I sent a follow up e mail this afternoon, I get an out of office auto reply. He was very keen to re invest our money market account on Wednesday when I spoke to him...but not so keen to sort out a complaint. Truly pathetic service...but standard fare for FNB.
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FNB (First National Bank)'s replyOfficial
30 Aug 2019, 14:03Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply30 Aug 2019, 14:03
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***
Regards
Hello Peter Complaints Team
***