1 reviews | Active since Aug 2013
FNB UNRELIABLE!
Supposedly the most innovative bank in SA at the cost of quality and total disrespect for their customers. I could not transfer funds out of paypal as well as a number of features were not available on the internet banking platform for most of the day?
What was the reason? I try paypal again - now I get an error message.. I rely on these funds and every day there is a delay pushes out my timelines.
It is easy to change to a competitor dont forget that even if I dont have millions in my bank a post like mine can cause an exodus of your clients to other reputable less innovative but reliable banks.
Good Day Rakesh ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Rakesh ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
