FNB UNRECOGNIZED DEBIT ORDERS

I am extremely disappointed with Fnb!

Within 3 days, almost 6 unknown debit orders went off my account which I'm not aware of.

Further, I do not understand the logic? How can multiple debit orders be in place if Fnb has a protection plan and is always promising the safeguard of out accounts? If I hadn't logged into my banking, I would have not known these a new debit was taken off my account as they normally sms me for new debit orders. Do they just choose when to be helpful?

I'm still awaiting the details from the first ********** transaction which the agent promised to send on Wednesday, the 25th July! Today is the 28th July but rather 4 other debit orders have been processed!

What protection rights do we have as loyal customers? We can't even bank safely in South Africa because even that doesn't protect us!

Further, it's not even my fault that these debits are going off but I must pay R20 each time to block a debit order that Yourl didn't even make me aware of? What nonsense is that! I want all my fees reversed and I will not take NO for an answer.

I'm am absolutely done with Fnb services and this will be the last time I use their services. Once I've app**** with a new bank, I will definitely be in contact with them for cancelation.