FNB Unprofessional and Poor Service

FNB Business and FNB Private Banking services has deteriorated to such an extent over the past 3 years that the issue of Big business (banks) in SA poor treatment of small customers" is becoming exacerbated and clearer. All I required was: 1) Settlement amount of my business loan 2) If not settled as per settlement amount, the balance outstanding 3) The loan end date

People at Nedbank make, inter alia, incorrect statements about factual events such as prime interest rates at Oct 2019 vs June 2022 and then treat customers as if we are idiots.

in addition, FNB's service is totally rude, unprofessional and plain not worth the value for the fees I pay.

my request was simple