LD
Les-Leigh Douberend

1 reviews | Active since Aug 2018

31 Oct 2019, 09:02

FNB Unprofessional

i have been trying to reverse a debit order since Monday. now i ha d 2 reversals done, 1 went thru immediately & the 2nd 1 didnt because i get a few different stories every time, but the 1 i got most was "we having some technical difficulties"

i am moving to another bank on Saturday if this nonsense is not resolved soon, these companies mess us around, i need my money and they suppose to be there for us, Their clients.

i called at least twice everyday since Monday. the 1 lady blatantly **** to me telling me it has been reversed. just to call the next day and realize i have been made an idiot. the unprofessionalism of these FNB people is beyond me, i dont know why i am still with this bank, but not for long

FNB i am very disappointed in your service!!!!!

FIX YOUR DEBIT ORDER SYSTEMS....it cant go on for a week man this is ridiculous!!!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2019, 10:02
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is  ***NF

Regards 

Hello Peter Complaints Team 

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