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KM

1 reviews | Active since Oct 2020

03 Jun 2021, 06:51

FNB UNPAID ITEMS REVERSAL

FNB is such a ****, how can they charge us R110 for unpaid items. This is alot of money and some of us cannot afford it, they come bill you R110 because you failed to pay that particular order mind you ,you are short with R2 or R1,for that debit order to not go through still they charge you R110. Clever of note, FNB IS **** !!!!!! THEY NEED TO FIX THIS I NEED A REVERSAL, IM CURRENTLY UNEMPLOYED AND YET THRY PRY ON US WITH THEIR RIDICULOUS CHARGES. FNB IS VERY SAD HOW YOU ARE NOT EVEN CONSIDERATE ALL THEY CARE ABOUT IS GETTING MONEY.

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Replies (4)

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Replies (4)

FNB (First National Bank)'s replyOfficial

03 Jun 2021, 15:01

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply03 Jun 2021, 15:01

Official

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s replyOfficial

03 Jun 2021, 15:04

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply03 Jun 2021, 15:04

Official

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s replyOfficial

03 Jun 2021, 15:49

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply03 Jun 2021, 15:49

Official

Good day

Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.

Regards,

Hello Peter Complaints Team

KM

Kgaraka M's updateReviewer Update

27 Jul 2021, 07:36

I thought we have resolved this matter ,but it keeps happening, im overly angry now,where do you expect us to get money , I have changed my debit orders but still they haven't changed, im so disappointed, where does one get the money you keep charging her for unpaid items yet its not even my fault, I need refund for the unpaid items, this is unprofessional for such a big brand

KM

Kgaraka M's update27 Jul 2021, 07:36

Reviewer Update

I thought we have resolved this matter ,but it keeps happening, im overly angry now,where do you expect us to get money , I have changed my debit orders but still they haven't changed, im so disappointed, where does one get the money you keep charging her for unpaid items yet its not even my fault, I need refund for the unpaid items, this is unprofessional for such a big brand