1 reviews | Active since Dec 2016

08 Jun 2018, 08:19

FNB Unhappy client *****

I’m absolutely appalled by the none existence service of ********** About R5000 was swapped out off my bank account and I’ve been trying to call and follow up but they can’t even answer their phones. After 17mins they cut the phone - this is not on

Second @FNBSA why Am I chasing after my money when I pay bank chargers that include insurance. No one has called me to let me know what’s going on and it’s day 5!!! The lack of security especially for a business account is shocking - I’m highly disappointed. #fnb #***** #badservice #rbjacobs #fnbsa

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2018, 10:27
Official

Good day Nomonde Ngema,

Thank you for your posting.

Your complaint has been routed to the relevant department for investigation and resolution. They will provide feedback.

Regards,

Hello Peter Complaint Team

*** (option one)