ZA
Zakiya A

1 reviews | Active since Mar 2020

02 Mar 2020, 15:55

FNB UNFAIRLY GRADING OF UPGRADING ACCOUNTS

Being a Fnb client for over 15 years , I have been a loyal client from the time I was student. Today upon my request to be upgraded to platinum cheque account I was advised that I don't qualify, I am disappointed with the service as I am not the usual service requestor of FNB.

I am completely disgusted with FNB as they class their clients, I do however like to mention that there are persons holding such platinum accounts that don't meet the requirements, so where is the equality.

I just want to stay after so many years at FNB, they do value their clients and after rejection of the upgrade I notified the consultant that I will be moving my account , he did absolutely nothing.

Thank you FNB, it clearly shows your value to your clients.

I will be moving my account to CAPITEC,

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