FNB unfairly closed my account. Highly unprofessional service.

On the 23rd of May FNB unfairly terminated my business and personal accounts due to reasons that were not clarified with me by my investigator Lunga Bottoman. I had supp**** all the necessary documents required as proof in my ***** case and my investigator deliberately ignored my emails. His contact number that was supp**** by his emails and the fnb ***** division does not exist so I could not get through to him. My FNB account was blocked for almost 3 weeks, in that time my business could not operate and no one at FNB was willing to help. After 2 weeks of no responses, I received an email from another investigator stating that FNB had terminated my account permanently. I have not received any further feedback and the emails that I sent inquiring about my funds that are still currently in my fnb accounts have gotten no response. I have not yet received an official termination of account letter from FNB which is highly unprofessional. I am displeased with FNB’s customer service and the way their investigators handle ***** cases.