FNB Unfair Bank Charges

My FNB cheque account was overdrawn by R1.3k for the month of February 2020. This was solely made up of #ITEM UNPAID NO FUNDS (6 of them) @ R100.00, DECLINED FOREIGN T 400974*6610 (80 of them) @ R8.50 each and #MONTHLY ACCOUNT FEE of R109.00. All of these total to R1 389.00 which is approximately how much my Cheque Gold Account was overdrawn.

All of this started when I have moved my salary to a new bank and now it has escalated to pure unreasonableness and unfair charging of fees.

I have called FNB numerously regarding this and they can only give inconclusive reasons why and they blame everything on me and my creditors.

After I have moved my salary to another bank account, I then made sure that I move the big debit orders and left only the small ones like Momentum funeral cover R302.36, Planet Fitness R279 and Car Track for R108.9. All of these debit orders come to an amount of R690.26 but in the month of February I paid bank charges that are twice the fee of my debit orders and I dont think this is fair.

All I was told was that if I dont settle my creditors then I must know this will happen and I also asked the consultant if then I was not paid from work (due to company problems) for three months then I will still have to expect about R4k worth of bank charges because of debit orders that bounces or that dont find funds in my account.

This is where I realized that I have been reaped off and I want them to pay me for every single unfair charge that they have made me pay , because its been a long time that my account was forced to be overdrawn due to bank charges.

I hope FNB can make corrections on this and assist as I have been sent to hell and back without any clear explanations and also the unprofessional consultants who can't handle clients queries with caution and respect.