1 reviews | Active since Nov 2018
FNB!!!!!!! Unexplainable!!!!!!
PLEASE HELP
Ok so, I have my own business buy and sell nationwide. My clients pay for the product they wish into my FNB account!!!! I had to go away for an emergency so product was a lil late. Customer phoned in and Freezed my FNB account!!!! FNB said they are investigating for *****!!!! They Freezed my account without contacting me!!!!! I went into FNB branch they told me to get an affidavit which I did!!!!! They scanned and send it to ***** department!!!!! I send them and email to fully refund my customer!!!2 weeks after I phoned ***** department, no answers!!!!!!!!! Now it's already 3 weeks and nothing yet!!!!!! I can't pay rent my kids school fees medical aid ect!!!!!!!! I thought FNB are helping families and put there clients first! ;In the end they caused problems stress and 0 trust!!!!!
FNB!!!!!
Stop focusing on fancy smart phone apps and start focusing making your client's happy..... WONT recommend FNB to anyone!!!!!!!!
How can we help you!!!!!!!!!!!!! Right!!!!!
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)