AJ
Arina J

1 reviews | Active since Feb 2014

28 Jan 2020, 10:11

FNB ********* behavior

I have been struggling since December 11th to close my account. There were already 5 visits to branches, only to be informed that the risk-levels and hold status on my account has (yet) not been cleared.

I am now at the total end of my tether with these people. They are acting extremely ********* in terms of my rights to clear my account and clear my debt review status. I cannot move on with my financial life due to their incapacities and incompetence.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Jan 2020, 13:07
Official
Good Day 

 
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. 

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. 

The reference number is ***NFRegards 

 Hello Peter Complaints Team 

***