FNB Uner Eats *****ulent deduction

I am extremely dissatisfied with my recent experience with FNB Bank. A *****ulent deduction was made from my account using Uber Eats as a reference, and despite notifying the bank immediately, the process to resolve the issue has been frustratingly slow. It's disheartening that FNB has taken long to refund the unauthorized amount.

The lack of urgency in addressing the issue is unacceptable. I have been left feeling helpless. As a customer, I expected much better from a reputable bank in terms of both customer service and security.

It is incredibly worrying that such a deduction could occur without my authorization, and the prolonged delay in getting the matter resolved has further deepened my frustration. I urge FNB to streamline their processes and ensure that incidents like this are dealt with quickly and efficiently, as this experience has left me questioning their commitment to protecting their customers.