FNB - UNDEMOCRATIC TREATMENT OF CLIENTS

FNB is acting UNDEMOCRATICALLY by forcing clients to DOWNLOAD and use the FNB mobile APP. They have only notified clients today, 23 April 2021 that ALL online banking as it was, will come to an end on 09 May 2021 !! I do NOT wish to use the phone app for personal and security reasons. By not allowing OTP and notifications via sms, FNB is FORCING clients to do something they are NOT in favour of. They are also FORCING clients, in the time of Covid 19, to go to a branch for OTP and other information that was available previously. If FNB is not able to accommodate clients, then there may be a mass exodus to other suitable banks.