1 reviews | Active since Aug 2010
FNB (UN)Connect
Another year away from home and I STILL cannot send emails from my Smartphone! This has been ongoing since I switched to FNB Connect! A year ago I was told to use the outgoing settings (mail.cmobile.co.za; port 25) but alas this doesn't work; probably because Cell C on which FNB ***gybacks, is such a bad provider that it is more off than on. Perhaps this complaint will get some serious action although I doubt it. The experts at FNB connect simply cannot explain why this is happening.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference *** was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)