JC
JAN C

1 reviews | Active since Nov 2014

08 Jun 2017, 14:21

FNB UNCONNECT

<p> </p> <p>FNB connect wrongfully debited my account </p> <p>To ratify this problem from their side is beyond frustration.</p> <p>The consultants are *********** and keep on lying about the process and the only solution they can provide is that it has been escalated.</p> <p>Pathetic !!!!</p> <p>The word service shouldn't be in the same sentence as FNB Connect</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 Jun 2017, 14:51
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

Regards

Complaints Resolution

Naomi Petersen

*** (option one)