aS
annie S
1 reviews | Active since Nov 2020
09 Nov 2020, 13:07
FNB UNCONCERNED ATTITUDE
I did a cell-to-cell transfer on the 31/10/2020. The number of the recipient on the right hand side automatically went to the cell number and I sent the money. When the beneficiary did not receive the money the next morning, also a FNB client I did an EFT and went to a FNB branch. We did the necessary forms we phoned the contact who was rude. UP to now NOT A SINGLE PERSON HAS PHONED ME BACK AT ACCORDING TO THE WEBSITE IT TAKES 4 WORKING DAYS LET ALONE THE BENEFICIARY IS ALSO A FNB CLIENT. AND ALSO THIS IS GOING TO COST ME R300
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annie S's updateReviewer Update
10 Nov 2020, 12:59Good day, it is now another day later. I was phoned by someone who was supposed to phone me back this morning at 08h00. I have been phoning on a non-stop basis today only to get music in my ears for 12 minutes which I CAN PROOF by a screenshot, now I phoned again and was blatantly told by Morris Mukhadakhane *** let he tell me there is no guarantee that I will get my money back and FNB can take as long as it takes them to do the transaction or attend to my query. The person whom I accidently send the money to is also a FNB client working for Lancet Laboratories who now has blocked me from phoning her, WHAT SEEMS TO BE FNB's problem??????????????????????????????????????????
aS
annie S's update10 Nov 2020, 12:59
Reviewer Update
Good day, it is now another day later. I was phoned by someone who was supposed to phone me back this morning at 08h00. I have been phoning on a non-stop basis today only to get music in my ears for 12 minutes which I CAN PROOF by a screenshot, now I phoned again and was blatantly told by Morris Mukhadakhane *** let he tell me there is no guarantee that I will get my money back and FNB can take as long as it takes them to do the transaction or attend to my query. The person whom I accidently send the money to is also a FNB client working for Lancet Laboratories who now has blocked me from phoning her, WHAT SEEMS TO BE FNB's problem??????????????????????????????????????????