FNB unclear on Roadside Assist

Hi,

I am an FNB Gold cheque account holder. I have a petrol card linked to my Gold cheque account.

I previously had two debits on my cheque account: R18 petrol card fee R7 roadside assist fee

At the end of September, only the R18 went off my Gold cheque account.

I've logged queries and even called FNB but nobody is able to tell me if I still have Roadside Assist.

They just tell me that FNB discontinued Roadside Assist on the Gold cheque Account effective 01 October 2018.

But they are unable to tell me what that means for me. I am just pushed from pillar to post. One agent even told me that I must speak to ***** because on system it says my card is with *****.

What if I get stuck on the road and I phone Roadside Assist and they tell me they cannot help because Roadside Assist is not active on my account?! Is FNB going to help me then?!