1 reviews | Active since May 2012
FNB unauthorized debits
I have unauthorized debits going on my account (which I opened nearly 6 months ago). I have purposefully opened this account for my personal use and not for debit orders for better control of my finances. All my debits run on a separate account. I don’t understand how (each time) I receive a call a 031 number here are suspicious debits going off on my account. I have stopped taking calls from these 031 numbers and yet I still get debits from my account. How do these companies get my details as this account information has only been shared with my employer and no other institutions?
I have had to reverse debits from the following companies in the last two weeks alone:
REVOLVREW REVOLVR46***** (R117.50) SMART N25V***** (R120.00) KEYDIRECT 84****************** (R115.00)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Premier Resolution Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
