bM
bhekinkosi M

1 reviews | Active since Jul 2014

12 May 2018, 09:18

FNB unauthorized debit orders

Hi

FNB has debited my account an amount of R470, nothing has been changed on my account, this is frustrating as I was informed my Gold Card month fee is R100 per month , I am paying over R600 just for Bank fees of which is ridiculous and unacceptable. I never agreed to that, it's unauthorized. INT debit orders on the 11th of the month, this is new and totally unacceptable

Please assist

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 May 2018, 11:47
Official

Good Day

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***