AM
Abdool M

1 reviews | Active since Apr 2018

04 May 2018, 00:16

FNB Unauthorized debit orders

I’ve been getting unauthorized debit orders from my account for past year. Every time I call fnb *****/ debit order dispute. They tell me that just because the company keeps on changing the debit order reference they can’t permanently stop the debit order and I must call in all the time to reverse the debit order ( only for them to charge me a fee for that )

Sick and tired of FNB not protecting the data of their clients and any company can actually just draw money out of your account.

I wouldn’t post this here but I’m sick and tired of fnb call Centre telling me they can’t do anything about it.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2018, 09:14
Official

Good day Abdool Mohammed,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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