MS
Michelle S
1 reviews | Active since Apr 2021
30 Apr 2021, 11:46
FNB Unauthorized Debietorder
I have been banking with FNB for approximately 10 years now. All of a sudden I get notifications of a debitorder trying to run with the name of PTM Honfee. The amount in total was over R200!!! What is this for??? Tried phoning *** but can only talk to a useless robot! Zero help! I want answers!!
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Replies (2)
FNB (First National Bank)'s replyOfficial
30 Apr 2021, 12:15Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
FNB (First National Bank)'s reply30 Apr 2021, 12:15
Official
Good day
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
FNB Customer Resolution Center
***
MS
Michelle S's updateReviewer Update
13 May 2021, 13:50Another unauthorized debitorder tried to go off last night. 13 days after my first complaint. I am done with FNB. My money isn't safe with them anymore. Switching banks tomorrow.
MS
Michelle S's update13 May 2021, 13:50
Reviewer Update
Another unauthorized debitorder tried to go off last night. 13 days after my first complaint. I am done with FNB. My money isn't safe with them anymore. Switching banks tomorrow.