TM
Tebogo M
1 reviews | Active since Oct 2014
24 Mar 2015, 11:11
FNB unauthorised bank debited
At around 10:18am on the 24/03/2015 I received an sms notification from FNB saying I had been debited an amount Of R99, of which I called FNB who gave me the company name by DigiCash ***. And when I contacted DigiCash I was told my account was debited by another company called LA telecommunications ***. I tried to call them but the number does not exist. How can my account be debited without my authorization?
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FNB (First National Bank)'s replyOfficial
24 Mar 2015, 12:50Hello Et Mafisa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Mar 2015, 12:50
Official
Hello Et Mafisa,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 653258.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)