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Gerrit G

1 reviews | Active since Jul 2020

14 Sept 2022, 17:25

FNB Unable to share / retain data internally

Completed all my KYC / FICA information during a marathon session with FNB Knysna, which I thought was super helpful. Today, FNBs FICA department contacts me for the very same information and it appears that everything that was provided on Saturday was lost.

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Gerrit G's update15 Sept 2022, 11:10
Reviewer Update
Confirming that this is the second complaint, while the first one has not been attended to.

Every time FNB harasses me about KYC info that I've already supp**** to them multiple times, I will log a new complaint.

We really need bank account numbers that are agnostic of the banks, so that it's easier to move your business elsewhere.