LB
Lee B

1 reviews | Active since May 2015

27 Sept 2017, 16:44

FNB unable to return calls unless complaints are logged on Hello Peter

Again no response from FNB connect, let another message for Dominique that is dealing with my first complaint to call me and nothing

This is pathetic

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Sept 2017, 09:35
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this to our attention.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

The complaint reference number is ***NF.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)