WS
Wynand S
1 reviews | Active since Sept 2015
29 Oct 2015, 18:42
FNB unable to resolve issues
My first complaint on Helo Peter was a month ago and for exactly the same issue.<br> <br> FNB has been unable to resolve my problem for 2 months now. How pathetic is that. You are the worst bank in Africa. LISTEN TO ME, THERE IS AN \IT"ISSUE ON MY CREDIT CARD ACCOUNT THAT INDICATES AN OUTSTANDING AMOUNT which is an error and all different departments of FNB admits that my account is in good order. is that so difficult to solve ? HIRE AN IT SPECIALIST AND LET THEM DELETE THE ERROR ON MY ACCOUNT!!! You are negatively affecting my credit score!!! Bunch of *********** &$@$("
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FNB (First National Bank)'s replyOfficial
30 Oct 2015, 08:02Hello Wynandbos1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801592.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801592.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Oct 2015, 08:02
Official
Hello Wynandbos1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801592.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 801592.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)