LB
Lucinda B
1 reviews | Active since Nov 2017
10 Jul 2019, 12:17
FNB unable to pay other banks....despite telling you it has paid...
I have been trying to contact First National Bank in order to determine why a payment that has been made by myself on numerous occasions from my business account doesn't get honoured!!!!
I have spent hours waiting on the phone for someone to help me....but nothing helps. I have tried to request for someone to call me back but apparently this isn't possible....
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FNB (First National Bank)'s replyOfficial
10 Jul 2019, 13:14Good day Lucinda Bremer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
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FNB (First National Bank)'s reply10 Jul 2019, 13:14
Official
Good day Lucinda Bremer,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***