XS
Xavier S

1 reviews | Active since Jul 2017

05 Oct 2022, 12:42

FNB Unable to Open Accounts Online.

Hi, I have 2 transact accounts opened for my kids a month ago and all the supporting documents sent yet the accounts have still not been activated. On one of the two I could deposit funds but my son cannot transact on it. The other one does not even accept deposits. Now I am told that it is blocked for no reason. Just close the accounts I will open accounts for them at another bank.

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Replies (1)
XS
Xavier S's update01 Aug 2023, 11:46
Reviewer Update
I rest my case. A High Priority complaint takes you 24 - 48 Business hours to resolve. Then what about Medium and Low Priority Complaints?

No thank you - please don't even call me.

This is goodbye!

________________________________________________________________________________________________________
Dear Valued Customer

FNB High Priority Complaint reference ******xx has been sent to Customer Resolution Centre. 087575***x.

A Consultant will contact you within 24-48 Business hours.