1 reviews | Active since Jun 2013
FNB Unable to move a simple debit order
<p>After requesting on various occasions that a debt protection debit order to be moved to the 28th of a month FNB yet again deducts on the 26th of the month.</p> <p> </p> <p>Reaching them telephonically is a nightmare & even visiting the branch was not successful</p> <p> </p> <p>What needs to be done to move a simple debit order, perhaps change from banks?</p> <p> </p> <p>I’m seriously considering moving ALL my accounts at FNB.</p> <p> </p> <p>How do they take care of my money if they can’t seem to move a debit order?</p> <p> </p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is *** .
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
